Privacy Policy

1. Introduction

At FreeDutyEdge, we are committed to protecting your privacy and tax-free data. This policy explains how we collect, use, and safeguard your information in the course of providing tax-free shopping consulting services to individuals and organizations.

We comply with Canada data protection laws and the General Data Protection Regulation (GDPR) for our clients in Canada and the EU.


2. Data Collection and Use

We collect only the information necessary to provide tax-free services, such as your name, contact details, duty-free information, and business-related documents. Data is used solely for the purpose of tax-free planning, compliance enhancement, and compliance with duty-free obligations.

  • Contact and identification details
  • Business and tax-free information
  • Communication records
  • Billing and payment data

3. Data Security

We implement strict security measures to protect your data, including encrypted communications, secure storage, and restricted access. Only authorized personnel have access to your information.


4. Data Sharing

Your data is never sold or shared with third parties except as required by law or with your explicit consent for duty-free planning or business development purposes.


5. Data Retention

We retain your data only as long as necessary for the purposes described or as required by law. You may request deletion of your data unless legal retention periods apply.


6. Your Rights

You have the right to access, correct, or delete your tax-free data, and to object to or restrict its processing. For any privacy concerns, contact us at privacy@freedutyedge.com.


7. Changes to This Policy

We may update this policy to reflect changes in law or our practices. The latest version will always be available on our website.

For questions about privacy, please contact us directly. Protecting your data is a core value at FreeDutyEdge.